How I work

No two airlines sit at the same point with their data. So the engagement should match where you are—not where a framework says you should be. I work three ways:

Advisory

Strategic guidance, without the embed. When you have the team but need direction—a roadmap, an org design, a second read on the strategy before you commit. I come in as a thinking partner, not a dependency.

Fractional

Senior data leadership, part-time. When you need CDO-level leadership but aren't ready for a full-time hire—or not yet. I embed with your team, carry real accountability and build capability from the inside, not from a deck.

Program leadership

From rented stack to owned foundation. When the foundation itself is the problem and the decision's made to fix it—standing up the data and services layer your business owns, instead of renting it in pieces from vendors. I lead the program: outcomes first, sequenced crawl-walk-run, built around what's already working rather than a teardown.

Most engagements start smaller than people expect and grow from there. If any of this maps to where you are, let's talk.

Email Ben

How I think

Every week I break down one pattern from inside airline data teams—what's broken, why the system keeps producing it and what fixed looks like. The closest thing to watching me work before you hire me.